All Things IC’s Rachel Miller joined ICology founder Chuck Gose to discuss a hot topic communicators are facing around the world right now. What is the role communicators play in the hybrid work conversation?

This is well timed since Rachel also launched an online masterclass called “The internal communicator’s guide to hybrid working.” Anyone can sign up but ICology members there is a special discount code for the community.

Watch and share with us your advice and questions about hybrid work.

This livestream originally aired on May 4.

A few of the key takeaways:

✅ Define and refine your terminology.
✅ Test personas with employees.
✅ Listen to employees.
✅ Strengthen two-way channels.
✅ Iterate. It’s ok to work in phases.
✅ Focus on fairness.
✅ What channel changes do you need?
✅ Work closely (closer) with leaders.
✅ Build in a narrative of belonging.

The internal communicator’s guide to hybrid working All Things IC Online Masterclass: https://allthingsic.thinkific.com/courses/hybrid-working